If they do not possess this macOS, they can download macOS Catalina from the App Store. Download macOS Catalina 10.15- If the user currently has macOS Catalina’s predecessor macOS Mojave running on their Mac, they can proceed to the System Preferences which can be found under their Apple Menu and update their OS version directly. While the built-in option has benefits, you may want a different program, like Google Chrome. Safari is far from the only browser you can use on a Mac, however. Every Mac comes with Apple's Safari web browser installed on it, and lots of people use it. I tried the original Post solution but doesn't work for me. Chrome doesn't start and remains in Force Quit window as if it is running and doesn't quite if I were to restart the Mac. I have similar issue but it is on my MAC right after updating from Ctalina 10.15.2 to 10.15.3.
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